Most of the items are allowed to checkout directly. However, some items required a submit quote step. Once you've submitted a quote request, we will first contact with the item's seller to check with the availability of the items for your selected properties. It helps to reduce the refund rate and saving time to process the order.
Sometimes the items available quantity and price are not correctly displayed as the online store its shows, so we need to confirm with the seller about the item price, inventory, domestic shipping fee and so on to assure the items are available to be purchased.
Especially for the custom-made items and pre-order items, we need to confirm which measurements you need to provide, the roughly producing time, the final price and so on, in this case, the order processing will be much smoother.
Quote in Process - Your quote is scheduling to process by our purchase team according to submitted time and member's level
Quote Confirmed - Your quoted items are available and valid for checkout in coming 24 hours
Quote Rejected - Your quoted is rejected due to insufficient information, cannot contact seller for over 24 hours or your items violated our buying agent regulations. Normally we will leave a rejected reason for you to perform follow up action.
Quote Requoting - Your rejected quotes is resubmitted by you and pending process.
Quote Permanently Rejected - Your quoted items are delisted by the seller, or content violated international shipping regulation or violated our buying agent regulations. You are not allowed to further process for the designated item.
Normally quoting process required at most 1 working day to process. We will notify you with email when the quoting is done.
